BotPenguin Review

BotPenguin is a chatbot platform that uses AI technology to engage with your clientele. For example, if you go to a specific website to ask questions, BotPenguin communicates with them via a chat.

Customers can type in their questions, while the AI-based chatbot uses an algorithm to sort out the answers. The setup is quick and easy since it only takes a few minutes.

BotPenguin Features

To grow your business, you need to delegate responsibilities. Website management is hard work, especially since you can’t talk to all your customers. BotPenguin makes it easier for you since it takes on these responsibilities themselves.

BotPenguin uses the following features:

  • Lead generation for sales figures
  • Customer service with frequently asked questions
  • Schedule meetings and appointments
  • Handles your company sales counter

BotPenguin uses deep analytics and natural language processing for a user-friendly experience. The conversational UI is a dynamic feature that messages several channels at once. Due to the 24/7 aspect of the software, it runs even while you’re unavailable.

What You Can Use BotPenguin For

The program is mainly used to perform specific tasks through autonomous support. BotPenguin provides excellent customer service, thanks to the drag-and-drop chatbox. You don’t need to learn coding to operate this feature – it does the hard work for you.

BotPenguin is also useful for an interactive dashboard. Analytics are readily available for everyone to see. Your company gains insight into visitor behavior, such as the most viewed pages and frequently asked questions. The chatbox is also customizable, so you can set up certain responses in your unique way.

You can use BotPenguin with the following services:

  • GoDaddy
  • Site123
  • Instapage
  • WordPress
  • Weebly
  • Wix

Pros

  • Zero development time and setup cost
  • Easy to integrate throughout your website
  • A friendly chat box allows users to ease into the program
  • 24/7 availability anytime you need it
  • A high conversion rate of potential clients
  • Lacks human errors in data records
  • No waiting time for your clients

Cons

  • Lacks the human touch of regular conversation
  • Doesn’t have the ability to understand human emotions

Pricing

There is flexible pricing based on monthly or annual payments. There are three in total – Baby, King, and Emperor. These are based on the names of penguins.

  • Baby (free) – One bot; 2,000 messages per month; 20 days of data storage
  • King ($4.17 a month) – Unlimited bots; 3,000-500,000 messages per month; 90 days of data storage; reports and analytics; 100 FAQs; email and call support
  • Emperor (contact support) – Unlimited bots, messages, and data storage

In Summary

BotPenguin is a reliable method to manage your website. The dynamic nature of the chatbox means it can answer questions your customers might have. You can set up the chatbox with a cost-effective and customizable window. Thanks to AI-technology, it can also perform tasks such as appointment schedules and data analytics.

You have plenty of payment options to choose from. BotPenguin is an accessible tool you can use to start up your business. It does all the hard work for you.

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